Rules and guidelines
Here you'll find everything that governs the use of the 123go platform, laid out clearly and organized: registration, betting, Pix payments, bonuses, privacy, and responsible gambling. Take your time reading — it's important to understand your rights and responsibilities before you place a bet.
What you need to know
A summary of the most important topics before you read the full document
To use 123go you must be at least 18 years old, a resident of Brazil, and provide accurate information during registration. Only one account per CPF is allowed. Accounts with false or duplicate information are closed immediately without prior notice.
Pix deposits are processed in seconds. Pix withdrawals arrive in your account in under 2 minutes, 24 hours a day. 123go charges no fees on deposits or withdrawals. The minimum withdrawal amount is R$ 20.00. Withdrawals must be made to an account under the same CPF registered on the platform.
All bonuses have rollover requirements that are clearly communicated before activation. Bonuses cannot be withdrawn until the wagering requirements have been met. 123go reserves the right to cancel bonuses granted due to a technical error or misuse of the platform.
Your data is protected with 256-bit SSL encryption and handled in compliance with Brazil's General Data Protection Law (LGPD). You may request access to, correction of, or deletion of your data at any time. 123go does not sell personal data to third parties.
123go offers self-management tools: a weekly deposit limit set by the user and the option for temporary or permanent self-exclusion. Users under 18 are completely blocked from access. The platform should always be used as a form of entertainment.
123go may suspend or close accounts that use bots, odds manipulation, collusion between players, or any practice that undermines betting integrity. Legitimate balances are returned in the event of account closure initiated by the platform with no fault on the part of the user.
Questions about the terms?
suporte@123go.expressBy registering and using the platform 123go, you confirm that you have read, understood, and fully agreed to these Terms and Conditions. If you do not agree with any part of this document, please do not register or use the platform's services.
These Terms and Conditions ("Terms") govern access to and use of all services provided by the platform 123go, accessible at 123go.express. These Terms constitute a legally binding contract between you ("User") and 123go ("Platform").
By completing registration, making a deposit, placing a bet, or accessing any feature on the platform, the User confirms they have read, understood, and accept these Terms in full. 123go reserves the right to update these Terms at any time. When significant changes are made, the platform will notify users by email or through a prominent notice in the interface. Continued use of the platform after notification of changes constitutes acceptance of the new Terms.
These Terms should be read together with the Privacy Policy and the guidelines of Responsible Gambling, which are incorporated into this document by reference.
To register and use the services of 123go, the User must meet all of the following requirements:
123go applies technical measures and verification procedures to prevent minors from accessing the platform. If a User is found to have provided false information about their age, the account will be closed immediately and all balances — including deposits — will be withheld for legal compliance purposes. Parents and guardians are encouraged to use parental controls on devices shared with minors.
Registration at 123go is free and can be completed through a mobile or desktop browser, with no app download required. To create an account, the User must provide their full name, CPF, date of birth, a valid email address, and a phone number.
Only one account is strictly permitted one account per CPF. Duplicate accounts identified by 123go will be closed and balances frozen pending review. Any User who inadvertently discovers they have opened a second account must contact support immediately at suporte@123go.express for resolution.
The User is solely responsible for keeping their login credentials (email and password) secure. 123go recommends using strong passwords and enabling two-factor authentication, available in the account settings. Any access made using the User's credentials is the User's responsibility, except in the case of a proven security breach on the platform's end.
123go may request identity verification documents (photo ID and proof of address) at any time, particularly before processing withdrawals above a certain amount or when fraud is suspected. Refusing to provide the requested documents may result in temporary account suspension and withheld withdrawals until the matter is resolved.
A 123go accepts the following payment methods for deposits and withdrawals:
Pix deposits are credited to your account balance within seconds of bank confirmation. Pix withdrawals are processed by 123go in under 2 minutes, around the clock, including holidays and weekends. Other methods follow the processing times of each payment type. 123go charges no fees on deposits or withdrawals made through any method.
The minimum deposit amount is R$ 10.00. The minimum withdrawal amount is R$ 20.00. All withdrawals must be made to a bank account or Pix key held in the same CPF registered on the platform. 123go does not process withdrawals to third-party accounts under any circumstances.
All amounts on the 123go platform are denominated exclusively in Brazilian Reais (R$, BRL). Deposits or withdrawals in other currencies are not accepted. The available account balance is the sum of deposits made, minus confirmed bets, plus winnings, plus released bonuses, and minus requested withdrawals.
All sports bets placed at the 123go are subject to the specific rules of each market, available in the platform's rules section. The odds displayed at the time of bet confirmation are the odds that apply to that transaction. Once confirmed, a bet cannot be cancelled by the User, except where the Cash Out feature is available for that specific market.
Live (in-play) bets are accepted while the event is in progress and the market is open. 123go reserves the right to temporarily suspend live markets during critical moments of an event (goal, injury, referee review) to protect the integrity of the odds. Bets confirmed before the market suspension remain valid.
If a sporting event is cancelled before it starts, all pre-match bets are fully refunded to the account balance. Postponed events keep bets valid for the new confirmed date, provided it falls within 48 hours. If the new time is not set within that window, bets are automatically refunded. In accumulators, the selection from the cancelled event is replaced with odds of 1.00 (simple return of that selection), while the remaining selections on the ticket stay active.
In the event of a manifest error in the publication of odds — a price clearly out of market due to a technical failure — 123go reserves the right to cancel the affected bets and refund the staked amounts. The User will be notified by email when this occurs. Bets placed with prior knowledge of the odds error may be cancelled retroactively.
The casino section of 123go includes live blackjack, live roulette, crash games, and other electronic games. Online casino games (non-live) use a Random Number Generator (RNG) certified by an independent laboratory. Results are mathematically random and are not influenced by previous bets.
Live tables are broadcast in real time via high-definition cameras with professional dealers. The result visible on camera is the official result. In the event of a technical failure that interrupts an ongoing round, the incomplete hand is voided and bets are refunded. The RTP (Return to Player) for each game is available on that game's information page.
Users should be aware that casino games involve real financial risk. 123go does not guarantee profits on any casino game. Gameplay strategies described in the platform's educational materials are for informational purposes only and do not constitute a guarantee of positive results.
All bonuses and promotions offered by 123go are subject to the specific terms of each offer, which include rollover requirements (minimum betting volume required to unlock withdrawals), validity period, restrictions on eligible markets, and minimum deposit amount for activation. The specific terms of each promotion are clearly displayed at the time of the offer.
Bonus balance and real balance are kept separate in your account. Bonus balance must meet the rollover requirements before it can be converted into real balance and withdrawn. Rollover is calculated on the bonus amount multiplied by the factor stated in the promotion. Cancelled, refunded, or bets placed in ineligible markets do not count toward meeting the rollover.
123go monitors usage patterns that constitute bonus abuse — such as creating multiple accounts to stack welcome offers, using bots to meet rollover requirements, betting on extremely low-margin markets solely for rollover purposes, or coordinating between accounts to manipulate betting outcomes. Accounts identified with these practices will have their bonuses cancelled and may be closed.
The 123go VIP Program 123go has three tiers — Bronze, Silver, and Gold — determined by the accumulated volume of bets placed on the platform within a reference period. Benefits include weekly cashback on losses (percentage varies by tier), enhanced odds on main markets, higher withdrawal limits, and, for Gold members, access to a dedicated personal account manager.
Your VIP level is calculated automatically by the platform based on valid bets placed during the period. Cancelled, refunded, or bonus-only bets do not count toward VIP level calculation. A level downgrade may occur if your betting volume in the following period does not meet the minimum required to maintain your current level. VIP cashback is credited automatically to your account balance every week on Mondays.
123go reserves the right to modify the criteria and benefits of the VIP Program, with 7 days' prior notice to active members at the Silver and Gold levels. For more information on the criteria, benefits, and conditions of each level, visit the VIP Program.
A 123go processes Users' personal data in accordance with the General Data Protection Law (Lei nº 13.709/2018 — LGPD). The data collected includes personal identification information (name, CPF, date of birth), contact details (email, phone number), financial transaction data, and platform activity history.
This data is used exclusively for: delivering contracted services, identity verification, payment processing, relevant operational communications, fraud prevention, and compliance with legal obligations. 123go does not sell Users' personal data to third parties for marketing purposes.
Users have the following rights regarding their data, which can be exercised at any time through support:
All data is stored with 256-bit SSL encryption. For full details on data handling, visit our Privacy Policy.
A 123go firmly believes that sports betting and casino games are forms of entertainment and should be treated as such. The platform provides the following responsible gambling tools:
123go automatically blocks access for users identified as minors. Platform employees and their immediate family members are not permitted to create betting accounts. For more information, visit the Responsible Gambling.
The following are strictly prohibited on the platform 123go the following conduct:
If any of the above conduct is identified, 123go may, at its sole discretion: issue a formal warning, temporarily suspend account access, hold withdrawals pending investigation, or permanently close the account. In situations that constitute a criminal offence, 123go will cooperate fully with the relevant authorities.
Accounts closed due to proven bad faith on the part of the User are not eligible for a balance refund. Accounts closed at 123go's sole discretion, with no fault attributed to the User, will have their legitimate balance returned in full.
These Terms are governed by Brazilian law, in particular the Civil Code, the Consumer Protection Code, and the General Data Protection Law (LGPD). Any disputes arising from the use of the platform 123go will be submitted preferably to mediation and, if necessary, to the court of the User's place of residence in Brazil.
123go is not liable for financial losses resulting from bets or casino games freely placed by the User, except in the case of a proven technical failure on the platform's part. 123go's liability under any circumstance is limited to the amount deposited by the User in their account at the time the dispute arose.
123go may update these Terms at any time. Material changes will be communicated at least 7 days in advance by email or through a prominent notice on the platform. Continued use of the platform after the new terms take effect constitutes automatic acceptance of the changes.
For questions, requests, or complaints related to these Terms, users may contact us by email at suporte@123go.express. 123go support operates 24 hours a day, 7 days a week, in Portuguese.
This version of the Terms and Conditions of 123go took effect in January 2026 and fully supersedes all previous versions. In the event of a conflict between these Terms and any prior communication from the platform, the provisions set out herein shall prevail.
All personal and financial information collected on the platform is processed with 256-bit SSL encryption and stored in compliance with the General Data Protection Law (LGPD). 123go does not share your data with third parties for commercial purposes. For full details on how your data is handled, please visit the Privacy Policy.
Frequently Asked Questions
Sign up for free at 123go, deposit via Pix, and start betting on football, e-sports, live blackjack, and much more. Over 500,000 Brazilians are already part of the platform.
18+ | Bet Responsibly | Responsible Gambling